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WAV Customer Care - Dedicated National Aftersales Customer Care

Contactless Socially Distanced Process.

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Familiarisation of your new vehicle

Within a month of delivery, our customer care staff will arrange to visit you with your new accessible vehicle and carry out a familiarisation visit with you. Ensuring that what was identified for your needs at demonstration is meeting all expectations and that you are enjoying your accessible vehicle.

Annual Inspection - WAV Check

As part of the Automotive Group family we will keep in regular contact with you. Annually our customer care team will visit you carrying out an inspection. We can help you with an introduction to your local car dealership, helping arrange service and MOT.

Customer Support

A Customer Care team that can visit you and carry out repairs whilst with you providing you with a courtesy accessible vehicle should the need arise. Staff will listen to your experience checking wheelchair securing belts, ramp, winch all of your accessible system, making certain that your vehicle is performing well for you.

Talk to a Specialist

Call us on 0800 121 66 22

Your Solution


  • A brand new car, powered wheelchair or scooter every three years, 
or Wheelchair Accessible Vehicle (WAV) every five years.
  • Insurance, servicing and maintenance.
  • Full breakdown assistance.
  • Annual vehicle tax.
  • Replacement tyres (and batteries for scooters and wheelchairs).
  • Windscreen repair or replacement.
  • 60,000 mileage allowance over three years for cars; 100,000 for WAVs.
  • Many adaptations at no extra cost.
  • Two named drivers for your car.

Dedicated Customer Support

For all things Wheelchair Accessible Vehicle allow our experienced staff to arrange a full day demonstration that will help you decide what Will work for all your needs

Call 0800 121 66 22
automotive group

Technology and Comfort

  • 45 Years Experience

  • Dedicated After Sales Care

  • FREE UK No Obligation Demonstration

  • Europes Premier Vehicle Manufacturer

New Vehicles

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